Privacy Policy

Rhidorroch Distillery complies with obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. 

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How we collect personal information
We will receive, collect and store any information you (site user) enter on our website or provide us.  We will also collect the Internet protocol (IP) address you use to login to look at dwell time, bounce rates etc. When you conduct a transaction on our website, as part of the process, we collect and store personal information you give us such as your email address (if you sign up to the news letter), your address, if you purchase a product etc.

  

Why collect information
We collect Personal Information for the following purposes:

1. To provide and operate services on the website/for the business

2. To provide you with up to date information on news and events

3. To be able to contact you with general or personalised service-related notices and promotional messages

4. To create aggregated statistical data which we may use to provide and improve our services

5. To track use of our website through Google Analytics

6. To maintain our own accounts and records

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How we store and use the information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your personal information is stored through Wix.com’s data storage, databases and the general Wix.com applications. The information is stored on secure servers behind a firewall, for any more queries on this please look at WIX privacy policy.  
 

Payment Information
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS and managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We use Stripe, Inc who offer services that enable platforms and merchants to run businesses, and to safely conduct online payment transactions.  For more information on Stripes Privacy Policy please click here.

 

How we communicate with our site users
We may contact you regarding purchases e.g.; if there are any problems with your transaction, to collect monies owed etc.  We may contact you to poll your opinion through surveys or questionnaires, to send updates about our company etc. This contact will be made via email, telephone, text messages, and postal mail.

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Site visitor’s rights

Unless the request is subject to exemption under the GDPR or any other corporate compliance or legal requirement, you have the following rights with respect to your personal data.

 

• You have the right to request a copy of your personal data that Rhidorroch Distillery holds.

• You can request that we delete any personal data that you deem unnecessary for the company to hold.

• You have the right to request that the company corrects any personal information if you find it to be inaccurate or out of date.

• You have the right to withdraw your consent at any time.

If you don’t want us to process your data anymore, please contact us at info@rhidorrochdistillery.co.uk or send us mail to: Rhidorroch Distillery, Rhidorroch, Ullapool IV26 2XQ

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Contact Information

If you have any questions or want to contact us regarding your personal information please contact us at info@rhidorrochdistillery.co.uk or write to: Rhidorroch Distillery, Rhidorroch, Ullapool, Scotland, IV26 2XQ

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